Insurance / Billing

Dr. Graff currently accepts all Excellus Blue Cross/Blue Shield products (including Blue Choice Option), MVP (including MVP Option), Aetna, Medicare as well as multiple others.

If Dr. Graff does not have a contract with your insurance company, you can still be a patient at her practice, but would need to pay your bill in full at the time of service. Dr. Graff will provide you with a detailed receipt of services, which you can submit to your insurance for reimbursement. Check with your insurance company for reimbursement policies and forms. Some insurances do not allow for this type of arrangement. Typical charges for services will be provided upon request.

If you do not have any insurance coverage, Dr. Graff will discount her typical fees by 20% if the bill is paid in full at the time of service. This is to compensate for the decreased administrative work when a bill does not need to be generated and submitted to insurance.

Due to the complexity and expense of medical billing, Lake Country Family Medicine outsources to Priority Medical Billing.  Unfortunately, their billing database is not accessible from our office.  If you have questions regarding your bill, please contact them directly at 1-877-871-8404 - PIN # 7621, or online at www.PriorityMedicalBilling.com.